Customer Care & Concierge

Direct support for your festive wardrobe

Reach out for personalized drape consultations, blouse stitching guidance, or real-time shipping updates for your upcoming celebration.

24h

average reply time

5-8 days

global DHL/FedEx delivery

7 days

insured inspection window

Get in Touch

Send an inquiry to our studio

Whether you require custom unstitched blouse matching, bulk festive orders, or order status assistance, our textile consultants are here to help.

Transparent Operations

Clear policies for worldwide doorstep delivery

Worldwide Transit

Express global delivery and customs clearance

All orders are securely packaged in moisture-resistant custom boxes with insured tracking. Domestic shipments arrive in 2–4 business days; international orders via DHL or FedEx arrive within 5–8 business days.

Returns & Inspection

Straightforward seven-day inspection window

We offer a seven-day inspection period upon receipt. If your handloom saree requires a return or exchange, our logistics partner provides insured pickup directly from your doorstep with zero handling fees.